RAG Chatbots: Copilot Studio vs Claude - Understanding Multi-Context AI Workflows
Introduction Generative AI chatbots are transforming how we interact with information, making knowledge instantly accessible through natural language. A key technique behind these AI assistants is RAG (Retrieval-Augmented Generation) , where a model retrieves relevant knowledge before generating answers. But not all RAG implementations are created equal. Tools like Microsoft Copilot Studio and Anthropic’s Claude offer different ways of handling context, which significantly impacts how your AI agent consumes and reasons over information. Copilot Studio : Single Unified Context Copilot Studio allows you to connect multiple knowledge sources — APIs, document libraries, Dataverse tables, or other structured sources — to your AI agent. The agent then retrieves relevant content from these sources and generates responses. How it works: Multiple knowledge sources are merged into a single context . The AI determines relevance and uses what it needs for each query. There’s no co...